Recently, Beijing Mercedes-Benz Automobile Co., Ltd. and Mercedes-Benz (China) Automobile Sales Co., Ltd. filed a recall plan with the AQSIQ according to the requirements of the Regulations on the Management of Defective Automobile Product Recall, which was decided from April 28, 2017. From the date of the recall, a total of 146 vehicles will be recalled to the Mercedes-Benz authorized dealers for software upgrades from December 3 to December 5, 2016:
Recall range:
(1) Beijing Benz Auto Co., Ltd. recalled some C, E, GLA, GLC and GLK grades produced from July 14, 2010 to December 17, 2016, totaling 83 vehicles;
(II) Mercedes-Benz (China) Automobile Sales Co., Ltd. recalled some of the imported A-class, B-class, E-class, M-class, S-class and GL produced from October 1, 2008 to September 15, 2016. Level, CLS, GLK, CLA, GLE, GLC, smart, a total of 63 vehicles.
Reason for recall:
The software of the vehicle within the scope of this recall is incorrectly coded during the upgrade, which may affect the function of the relevant control unit, resulting in the airbag being erroneously popped up, or the control unit may not correctly detect the use of the seat belt, which may present a safety hazard.
Solution:
Mercedes-Benz (China) Automobile Sales Co., Ltd. and Beijing Benz Auto Co., Ltd. will upgrade the control unit software for vehicles within the scope of the recall to eliminate potential safety hazards.
The Mercedes-Benz Authorized Service Center will notify the customer about the recall by registered mail. At the same time, users can also call the service hotline for consultation. Owners can also visit the AQSIQ Defective Product Management Center website () and the WeChat public account (AQSIQDPAC) for more information. In addition, you can also call the Quality Hotline of the Defective Product Management Center of the AQSIQ or the quality hotline of the local entry-exit inspection and quarantine institution: 12365 (switch No. 2) to reflect the problems in the implementation of the recall activity or to submit defects.
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